The Problem

Accounts Payable (AP) manual processing is costly and inefficient. Between labor costs, printing and mailing expenses, and accounting for errors, each manually processed invoice can cost between $12 and $40, which adds up across thousand of invoices. A manually processed invoice takes an average of 14.6 days to process.

Case Study

Every year, ADS receives over 150,000 invoices from about 3,000 suppliers. These invoices arrive mostly by email and come in many different formats (PDFs, scans, spreadsheets, etc.). The AP team, only 6 people, must manually review each invoice and compare it to the company’s Purchase Order. This magnifies the issues of AP manual processing, leading to a high workload, potential for errors, delays, and difficulty with taking in more work.

Delays

Invoices take an average of 14.6 days to process, payments slowed down due to backlogs, leading to missed discounts and late fees.

Excessive Labor Hours

Labor accounts for 62% of total AP processing costs, mostly consisting of repetitive checking rather than value-added work

Scalability

Already high pressure on the AP team makes it difficult for the company to take on additional clients, limiting financial growth.